the spring tex

Refund, Exchange, and Return Policy: v

You can place an order through our website (www.thespringtex.com) or https://www.facebook.com/springtex.2016 FB page by submitting your shipping address. Simply browse our products, add them to your cart, and check out. You can also place an order by contacting us directly at info@thespringtex.com

Yes, you can track your order through the tracking link provided by our delivery partner if they can provide according to your destination.

Yes, our delivery partners are Delivery Express Limited, SteadFast Courier, SA Paribahan all over Bangladesh.

Up to 1 kg the delivery charge is BDT60 to BDT80 inside Narayanganj Sadar & Dhaka  Area, Sub Narayanganj & Dhaka BDT90 to BDT120, and BDT130 to BDT 180 outside Dhaka city.

Yes, we offer cash on delivery as a payment option. However, an advance delivery charge is required for outside Dhaka & Narayanganj Sadar.

If you place the order within 3PM then its will be best for fastest delivery, and if you place the order after 3PM then order we will take, but parcel handover to courier service next day.

To make a payment using Bkash, follow these steps:

  • Go to the Bkash app or Dial *247#
  • Choose “Payment”
  • Now Enter “01880404937”.
  • Enter the amount you want to pay.
  • Enter a reference* against your payment (you can mention the purpose of the transaction in one word.

To make a payment using Bkash, follow these steps:

  • Go to the Nagad app or Dial *167#
  • Choose “Payment”
  • Now Enter “01880404937”.
  • Enter the amount you want to pay.
  • Enter a reference* against your payment (you can mention the purpose of the transaction in one word.

Inside Dhaka & Narayanganj Sadar (24 to 72 hours) depends on distance.

Outside Dhaka & Nayrayanganj Sadar (2 to 5 days) depends on distance.

At Spring Tex, we want our customers to be delighted with their purchases. If you are unsatisfied with your purchase, you may exchange it within 10 hours after receiving the item for an exchange. All returned items must be in their original condition, including tags and packaging.

Read more…

Returns are not free. Customers are responsible for the cost of shipping the item back to us.

We have a qualified QC team to ensure that all our products meet high-quality standards.

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